Developing and procuring services

One of our main roles as commissioners is to continually improve services.

We do this by working with our existing providers and supporting them with projects that will improve people’s care. For example, helping GP practices form a network, which means they can provide additional services such as weekend appointments, and running a project with Whipps Cross Hospital to improve the quality of care that elderly patients received.

We are also responsible for procuring services, which means developing an outline of what local people want and expect from their services, and then asking providers to bid to run them. We procure services if we feel that the provider isn’t delivering the quality people expect, or whenever a provider’s contract is nearing its end. 

To find out which procurements are planned in 2015/16, please see our phased procurement plan. You can also find out more about how we procure services by reading our procurement strategy.

Our commissioning team works across a dozens of projects and procurements, you can read more about our work here.