Final chance to have your say on the future of the walk-in service at Oliver Road

This consultation has now closed

NHS Waltham Forest Clinical Commissioning Group (CCG), the organisation responsible for buying many health services in the borough, is asking people about their views on the future of the walk-in service at the Oliver Road polyclinic in Leyton, and plans to improve access to GP appointments across the borough. This public consultation is due to end on 17 December.

NHS walk-in services – where people can walk in without an appointment for medical help – have been in the spotlight in a number of areas across London. Clinicians are concerned that, rather than easing pressure on other services like A&E, they are creating extra demand and duplicating existing healthcare options such as GPs, pharmacists, out-of-hours services and sensible self-care.

Dr Anwar Khan, GP and Chair of Waltham Forest CCG, says: “We’ve heard from hundreds of people across Waltham Forest – but there’s still time to tell us what you think about our plans.

“We think the current service mainly benefits patients in a small part of Waltham Forest, because it’s not easy to get to from most parts of the borough. It would be fairer to spend the money on services that people across the borough can access. However we want to know what people in Waltham Forest think before we make any decisions.”

The CCG has already made hundreds of new weekend GP and nurse appointments available from three different locations across Waltham Forest. You can book a weekend GP or nurse appointment by calling 020 8519 3999 between 10am and 4pm Monday to Friday, or 9am to 5pm on Saturday or Sunday.

The CCG has run a number of drop-in events to gather people’s feedback about the walk-in service and primary care, and has also published further information about the proposals and a survey on the CCG website. Visit for further information and to tell them what you think, or write to

All responses to the consultation must be received by 5pm on Thursday 17 December 2015.