Know where to go for health services over the bank holidays in May

Local GPs are asking people to familiarise themselves, with the health services available during the bank holidays on 2 and 30 May, so you know where to go if you have an injury or suddenly become unwell.

Dr Anwar Khan, GP and chair at Waltham Forest Clinical Commissioning Group, said:

“There are a range of out-of-hours services are available in Waltham Forest. It’s important to be aware of the services available so you don’t end up unnecessarily visiting the Emergency Department.

“The Emergency Department is for serious or life-threatening health problems.

“Using an out-of-hours service when it’s urgent but not an emergency can often be much quicker.

Services available for urgent treatment that’s not an emergency:

24/7 phone first - NHS 111

Before you leave home, you can dial 111 to have your symptoms assessed by a team that includes nurses and paramedics.

The NHS 111 service is available 24 hours a day, seven days a week and is staffed by fully trained advisors and experienced nurses and paramedics who can help people get the right care in the right place.

If you need an urgent appointment with a GP, NHS 111 can book a time for you with the available service to avoid long waits.

Visit a local pharmacy

Most pharmacies in Waltham Forest have a consulting room for privacy and can give advice on things like rashes or colds, or where you are concerned about a new or worsening symptom and would like expert advice. Your pharmacist can offer advice on how to best look after yourself at home with rest and over the counter treatment. There are a number of pharmacies in Waltham Forest that are open on bank holidays: a list is available to download at the bottom of this page.

Go online

The NHS Choices website provides information on health conditions and treatments, and has an online symptom checker. You can find out where you can go to get help as well as get information about how to manage your symptoms at home.

Weekend GP and nurse appointments

Waltham Forest have GP and practice nurse appointments available every Saturday and Sunday: call 020 8519 3999 between 10am and 4pm Monday to Friday, or 9am to 5pm on Saturday or Sunday.

Whipps Cross Urgent Care Centre

The Urgent Care Centre is based at Whipps Cross Hospital and is for urgent treatment only.

If you think you need to visit the Urgent Care Centre, please call NHS 111 for an assessment – this could help you avoid long waits.

Walk-in service

The Oliver Road walk-in service is a GP-led service that can treat minor illnesses that are urgent, but not life threatening. It is open 8am to 8pm every day of the week, including bank holidays, and is located at 75 Oliver Road, Leyton, London, E10 5LG.

For life threatening emergencies, dial 999, or visit the Emergency Department at Whipps Cross Hospital.

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