NHS cyber attack: advice for patients 16 May 2017

As you know a number of NHS organisations have been affected by a ransomware attack.

Please be assured that the NHS and cyber security experts have been working around the clock to fix the problem. There is absolutely no evidence that patient data has been accessed or compromised.

Below and via the links are the latest updates on how your local NHS has been affected. We are working in partnership with our providers to ensure patients continue to receive urgent care and treatment, and do all we can together to reduce delays for patients.

Barts Health – have been severely impacted and are continuing to experience major IT disruption as a result. They have had to cancel some planned appointments and are contacting affected patients to let them know. Barts are also asking the public to use other NHS services wherever possible, and requesting that GPs request only urgent tests and scans from their hospitals. See their latest statement.

NELFT – not affected. See their latest statement.

GP practices and hubs – All practices in the area are open as usual and there are no reported issues affecting our practices. GPs can continue to access information, including electronic patient records, as normal, however connections between different NHS organisations have been affected and this means it may not be possible for information to be shared electronically between the practice and other organisations, for example electronic prescriptions and test results.

GPs have all been advised of the current pressures on local hospitals and have been asked not to refer patients for non-urgent tests or scans for the time being.

People should only attend A&E at any of our local hospitals if it is a serious or life threatening emergency. This advice is particularly important during this busy time, as our hospitals are working hard to get back to normal. We would also ask people to be patient when calling any of their local healthcare providers, as phone lines are likely to be busier than normal.

For the latest information from NHS England, please see their website.