Whipps Cross launches new healthcare at home service

A new service that will allow patients to receive healthcare in the comfort of their own homes has been launched at Whipps Cross Hospital.

The Barts Health at Home service was introduced at the start of December and is being delivered by Healthcare at Home Ltd – the UK’s most established home healthcare provider.

Working in partnership with Barts Health NHS Trust, the service will aim to reduce the amount of time patients need to stay in a hospital bed by allowing them to complete their episode of acute care in their own home.

Patients using the service will remain under the care of the hospital consultant team, with the treatment being delivered by the Barts Health at Home clinical team, which consists of nurses, physiotherapists, occupational therapists, rehabilitation assistants and healthcare support workers.

Healthcare at Home Ltd will be on site at Whipps Cross to work with staff across the hospital to identify patients who could be suitable for the service. Once a treatment plan has been agreed and the patient has given consent, they will continue their treatment within their own home. Some of the treatments that will be delivered through the service include medications administration, complex wound care and dressings, catheter care, physiotherapy and occupational therapy.

The team will be available seven days a week between 7.00am and 10.00pm to provide care to patients in their own homes. In addition to the local team, there is also a 24 hour nursing support line that patients, carers/relatives and hospital staff can contact if they have any issues or concerns.

Deborah Madden, Barts Health NHS Trust Deputy Director of Operations - Emergency Care and Medicine: “We are really excited about this new service, as we know it has been extremely successful in other NHS Trusts throughout the country.

“This model of care helps hospitals manage internal capacity, while delivering excellent clinical outcomes for patients at the same time. Once the service is up to full speed, we expect this to potentially free up at least 20 beds in Whipps Cross hospital at any one time.”

Dr Anwar Khan, local GP and Chair of NHS Waltham Forrest Clinical Commissioning Group, said: “Local people have told us they want to be able to access good quality health care closer to and in their own homes.  We’ve known for a long time that too many people – especially older people – are staying for too long in hospital and this makes it harder for them to return home and live independently again. With the consent of patients, this programme will bring many aspects of care into people’s homes supporting them to be more independent.”