get involved

We want to hear your

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Join our Patient Reference Group (PRG)

The Patient Reference Group is a collective of local residents who discuss and provide views on a range of CCG strategies and plans.

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Help create services that work for you

Join the online East London Citizens’ Panel and help shape local health and care services. Using your phone or computer, you’ll be able to tell us your thoughts on our ideas or proposals, or give feedback and suggestions on health and care issues or topics through short surveys.

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Events and opportunities


The CCG holds public engagement events to ensure residents have the opportunity to become involved shaping their local services.

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Attend our Governing Body Meetings 

CCG Governing Body meetings are open to the public and have a section for questions from residents.

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Join the Maternity Voices Partnership (MVP)

The Maternity Voices Partnership has user representatives who meet with the CCG and healthcare providers such as midwives, doctors and health visitors to discuss issues and plans on improving maternity services in the borough.

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Join our mailing list

Receive regular updates on what the CCG is doing for the people of Waltham Forest.

Tell us about your experience ofHealth Services

Why is Feedback

All the feedback we receive goes into a patient experience report and is reviewed by our performance and quality committee every month. We use this information to help evaluate how services are performing and to see where things can be improved.

If you would like to make a complaint about a particular service you have received from a provider, we always recommend contacting the provider first.

Find out more information about making complaints and the contact information for services we commission.