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Information that has been held previously by NHS Barking and Dagenham Clinical Commissioning Group (CCG), NHS City and Hackney CCG, NHS Havering CCG, NHS Newham CCG, NHS Redbridge CCG, NHS Tower Hamlets CCG and NHS Waltham Forest CCG is transferring to the new CCG, NHS North East London CCG on 1 April 2020.

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Give your feedback on GP home visiting services in Waltham Forest

Have you, or someone you care for, used the GP out-of-hours home visiting service in Waltham Forest?

The GP out-of-hours service offers home visits outside of normal appointment hours for patients who are housebound and have urgent medical needs that cannot wait until the next day to be treated.

NHS Waltham Forest Clinical Commissioning Group (CCG) is asking patients, their carers and their families to give their feedback on the service by filling out a short questionnaire. This feedback will be used to improve the way that the service is delivered in the future.

Dr Ken Aswani a local GP and Clinical Director for Urgent Care at Waltham Forest CCG, said:

“We would like local people to tell us about their experiences of using the current GP out-of-hours home visiting service, including anything that they think needs to change and their ideas for how it can be improved.

“The feedback will be used to review and make improvements to the service.

“We have an opportunity to make changes to the current GP out-of-hours home visiting service and to make sure that it meets the needs of local people.

“I’d particularly encourage anyone who has used the service to complete the survey and give us their views.”

The survey can be completed online or accessed via the NHS Waltham Forest CCG website. To request a postal survey, please call 020 3688 2604 or email wfccg.communications@nhs.net

To allow your feedback to be considered, please complete the survey by Monday 25 September.