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Information that has been held previously by NHS Barking and Dagenham Clinical Commissioning Group (CCG), NHS City and Hackney CCG, NHS Havering CCG, NHS Newham CCG, NHS Redbridge CCG, NHS Tower Hamlets CCG and NHS Waltham Forest CCG is transferring to the new CCG, NHS North East London CCG on 1 April 2020.

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This site will be archived and no longer available from 30 September 2021.

The Orient Practice Patient Survey

Your views on the arrangements for your GP Services in the future (for patients registered at the Orient Practice, 75 Oliver Rd, London E10 5LG)

NHS Waltham Forest Clinical Commissioning Group (CCG) have put temporary arrangements in place with the Hurley Partnership since February 2019 to manage GP services at your surgery. The CCG is currently exploring the most suitable arrangements for patient to continue receiving their care from a GP service once the current arrangements expire at the end of October 2019. 

We have engaged with local practices to see whether they are able to register all of the Orient patients when the temporary arrangements come to an end in October, and together with this information, we want to hear your views about what is most important to you and any concerns you might have about re-registering with a local practice or a new provider delivering the GP practice services.
How to take the survey?
You can complete the survey online or you can complete a paper version of the survey which is available for collection from the Orient Practice reception desk. 
To take part online visit:  

Who should complete the survey? 
The questions should be answered by those registered to the Orient Practice, or their carer. If help is needed to complete the survey, please ensure the answers recorded are those of the individual and not those of the person who is helping them.

Completing the survey 
For each question please tick clearly inside the box that best represents your views, or the views of the patient you are completing this survey for. 

If you need any further assistance in completing this survey please contact your GP surgery.

You will be asked to indicate on a scale of 1 to 5 different aspects of your doctor’s surgery.

If you don’t know if something is relevant to you then there is a “Don’t Know” option.

The final deadline for completing the survey is: Thursday 18 April 2019. 
Survey results
The survey has now closed and the report is available to download here

Important Information
Please note that all information/answers you give in this survey will be collected to improve GP services, and will be collected anonymously (please do not put your name anywhere in this survey).