From 1 April 2021, this website will not be updated.
The seven north east London clinical commissioning groups (CCGs) – City and Hackney, Newham, Tower Hamlets, Waltham Forest, Barking and Dagenham, Havering and Redbridge – will become a single organisation called North East London CCG from 1 April 2021. We are in the process of transferring our information to a new site. For more information, contact

Primary care

In April 2015 we took on decision-making responsibility for commissioning GP services. Previously, this was done by NHS England.

We have an established a Primary Care Commissioning Committee (PCCC), which oversees local decisions on GP contractual issues.

If you are interested in knowing more, you can read the PCCC minutes on our PCCC page. You are also welcome to attend the meetings.

We know that there are some big challenges that need to be tackled to improve primary care services, and local people are especially concerned about access to and the quality of GP services.

We are working closely with our CCG neighbours across North East London on ways to develop services across the area.

Locally we are providing training for practice staff, improving IT infrastructure and interoperability (the way our IT systems work together) and providing bespoke support for practices to improve quality, access and demand and capacity management. 

All of this work is underpinned by the Primary Care Strategy, which aims to deliver accessible, coordinated and proactive care. 

Investment from the GP Forward View supports this work and also aims to develop new roles within practices, which will allow GPs to work effectively, supported by a team and the required technology and infrastructure. 

The Community Education Provider Network (CEPN) supports the development of the primary care workforce.

Our primary care strategy

We have produced a refreshed Primary Care Strategy that sets out a vision and plan to improve primary care services in the borough, delivery of the strategy is supported by the GP Forward View.

It describes improvements across three areas: coordinated, proactive and accessible care, which includes improving quality, access and patient experience.

The Primary Care Strategy contains an action plan to improve people’s access to services, make better use of building and staff access and involving patients.  

The work is supported by various stakeholders including NHS England, The GP Federation, the Local Authority (London Borough of Waltham Forest), Public Health and Healthwatch.